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Help Desk: Cool Fat Burner

THE WORLD’S FIRST “BROWN FAT” COOLING VEST!

Frequently Asked Questions for Cool Fat Burner

Username or Email address are invalid.

If you’ve visited https://coolfatburner.com/my-account/lost-password/ and the system says “Username or Email are invalid,” this means you are not using the original email you signed up with. Please refer back to your CoolFatBurner invoice and take note as to what email it was sent to. After confirming address, please try the link again.

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Which type of COLD PACKS should I get?

Please see the FAQ answer here. ...WHICH TYPE OF COLD PACKS SHOULD I GET? PLEASE SEE THE FAQ ANSWER HERE. Read More

What is the difference between the Cool Fat Burner vs the Gut Buster?

Please read the FAQ entry here....WHAT IS THE DIFFERENCE BETWEEN THE COOL FAT BURNER VS THE GUT BUSTER? PLEASE READ THE FAQ ENTRY HERE. Read More

How to use the sizing chart?

What about the sizing chart:  How do I measure?  What if I’m between sizes? A:  Our sizes a...HOW TO USE THE SIZING CHART? WHAT ABOUT THE SIZING CHART:  HOW DO I MEASURE?  WHAT IF I’M BETWEEN SIZES? A:  OUR SIZES A WHAT ABOUT THE SIZING CHART? HOW DO I MEASURE? WHAT IF I'M BETWEEN SIZES?Read More

I got the wrong size / I lost weight and my vest no longer fits!

Customers who lose weight and need a smaller sized vest are sent one for free.  Just let us know when y...I GOT THE WRONG SIZE / I LOST WEIGHT AND MY VEST NO LONGER FITS! CUSTOMERS WHO LOSE WEIGHT AND NEED A SMALLER SIZED VEST ARE SENT ONE FOR FREE.  JUST LET US KNOW WHEN Y VEST SIZE, WEIGHT LOSS, WRONG SIZERead More

How long is shipping?

We ship via USPS Priority, 3-4 day delivery.  An email with the tracking number is automatically sent to whatever email ...HOW LONG IS SHIPPING? WE SHIP VIA USPS PRIORITY, 3-4 DAY DELIVERY.  AN EMAIL WITH THE TRACKING NUMBER IS AUTOMATICALLY SENT TO WHATEVER EMAIL DO I GET A TRACKING NUMBER?Read More

A cold pack is leaking. I received a damaged package.

We replace all damaged items for up to 1 year after purchase, so no problems there! Please ...A COLD PACK IS LEAKING. I RECEIVED A DAMAGED PACKAGE. WE REPLACE ALL DAMAGED ITEMS FOR UP TO 1 YEAR AFTER PURCHASE, SO NO PROBLEMS THERE! PLEASE Read More

Do you ship international orders?

We only ship international orders to Canada. This was originally due to the covid pandemic and then the world-wide...DO YOU SHIP INTERNATIONAL ORDERS? WE ONLY SHIP INTERNATIONAL ORDERS TO CANADA. THIS WAS ORIGINALLY DUE TO THE COVID PANDEMIC AND THEN THE WORLD-WIDE SHIPPINGRead More

Username or Email address are invalid.

If you’ve visited htt...USERNAME OR EMAIL ADDRESS ARE INVALID. IF YOU’VE VISITED HTT TROUBLE LOGGING INTO SITERead More

How to reset my password?

If you’re having trouble logging into either CoolFatBurner.com or Guides.CoolFatBurner.com, you may want to reset y...HOW TO RESET MY PASSWORD? IF YOU’RE HAVING TROUBLE LOGGING INTO EITHER COOLFATBURNER.COM OR GUIDES.COOLFATBURNER.COM, YOU MAY WANT TO RESET Y RESET PASSWORD, HOW TO RESET PASSWORD, ACCOUNT SETTINGSRead More

I can’t log into the website

If you’re having trouble logging into either CoolFatBurner.com or Guides.CoolFatBurner.com, you may want to reset y...I CAN’T LOG INTO THE WEBSITE IF YOU’RE HAVING TROUBLE LOGGING INTO EITHER COOLFATBURNER.COM OR GUIDES.COOLFATBURNER.COM, YOU MAY WANT TO RESET Y ACCOUNT, LOG INTO MY ACCOUNT, PASSWORDRead More

Where do I buy?

Our cool fat burner products can be bought from our store on ...WHERE DO I BUY? OUR COOL FAT BURNER PRODUCTS CAN BE BOUGHT FROM OUR STORE ON BUY COOL FAT BURNER, WHERE DO I BUY, HOW TO BUY COOL FAT BURNER, HOW TO BUY BESTRead More

Do you sell on Amazon or elsewhere?

No, the Cool Fat Burner is available exclusively from our website.  We’ve turned down offers to sell retail shortl...DO YOU SELL ON AMAZON OR ELSEWHERE? NO, THE COOL FAT BURNER IS AVAILABLE EXCLUSIVELY FROM OUR WEBSITE.  WE’VE TURNED DOWN OFFERS TO SELL RETAIL SHORTL AMAZON, EBAY, WALMARTRead More

What is your contact info?

Please email us directly at info@CoolFatBurner.com, or CoolFatBurner@gmail.com...WHAT IS YOUR CONTACT INFO? PLEASE EMAIL US DIRECTLY AT INFO@COOLFATBURNER.COM, OR COOLFATBURNER@GMAIL.COM Read More