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Help Desk: Cool Fat Burner

THE WORLD’S FIRST “BROWN FAT” COOLING VEST!

Frequently Asked Questions for Cool Fat Burner

Do you ship international orders?

Yes, we ship internationally to pretty much every country.

You can test the rates by putting in your info at —

http://coolfatburner.com/store/

Please note that each vest weighs around 17lbs, and that international shipping is significant, but actually more than we ask customers to pay, as we cover around 20% of the shipping cost ourselves (we even leave the shipping cost on the customs forms so customers can verify what it cost us to ship it — and we also under-declare the item cost for lower customs fees)

International shipping usually takes around 2 or less weeks to arrive.  An email w/ the tracking number and password to www.CoolFatBurnerGuides.com is automatically emailed to you when we ship — check your spam folder if you don’t receive both emails.  Please monitor the tracking and keep in touch w/ your customs and/or local post office to make sure it gets to you.  (we under-declare packages, but do not include an invoice; a few country’s customs though do seem to ask for that occasionally)

 
If your country is not listed, it means we no longer will ship there, usually due to problematic customs requests.

 

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Which cold packs should I get?

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What about the sizing chart?

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How long is shipping?

We ship via USPS Priority, 3-4 day delivery (usually 2 weeks for international orders). An email with the tracking number...HOW LONG IS SHIPPING? WE SHIP VIA USPS PRIORITY, 3-4 DAY DELIVERY (USUALLY 2 WEEKS FOR INTERNATIONAL ORDERS). AN EMAIL WITH THE TRACKING NUMBER DO I GET A TRACKING NUMBER?Read More

A cold pack is leaking. I received a damaged package.

We replace all damaged items for up to 1 year after purchase, so no problems there! Please ...A COLD PACK IS LEAKING. I RECEIVED A DAMAGED PACKAGE. WE REPLACE ALL DAMAGED ITEMS FOR UP TO 1 YEAR AFTER PURCHASE, SO NO PROBLEMS THERE! PLEASE Read More

Do you ship international orders?

Yes, we ship internationally to pretty much every country. You can test the rates by putting in your info at ...DO YOU SHIP INTERNATIONAL ORDERS? YES, WE SHIP INTERNATIONALLY TO PRETTY MUCH EVERY COUNTRY. YOU CAN TEST THE RATES BY PUTTING IN YOUR INFO AT SHIPPINGRead More

Username or Email address are invalid.

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How to reset my password?

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I can’t log into the website

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Where do I buy?

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