Top

Help Desk: Cool Fat Burner

THE WORLD’S FIRST “BROWN FAT” COOLING VEST!

Frequently Asked Questions for Cool Fat Burner

Do you ship international orders?

UPDATE:  we have paused all international shipping (except for Canada) until the covid situation is under control and shipments are no longer being slowed down to international locations.

If you’re an international customer, you may consider ordering from us, then using a forwarding service.  PLEASE NOTE:  if you go through a forwarding service, first make sure they will ship cold packs (often classified as containing “liquids”).  We can supply the ‘safety sheets’ if your forwarder requires them.  Email us at CoolFatBurner AT gmail.com

 

Still can't find what you're looking for? Click here to ask us question.

Which cold packs should I get?

Please refer to to following URL: ...WHICH COLD PACKS SHOULD I GET? PLEASE REFER TO TO FOLLOWING URL: Read More

What is the difference between the Cool Fat Burner vs the Gut Buster?

Please refer to to following URL: ...WHAT IS THE DIFFERENCE BETWEEN THE COOL FAT BURNER VS THE GUT BUSTER? PLEASE REFER TO TO FOLLOWING URL: Read More

How to use the sizing chart?

What about the sizing chart:  How do I measure?  What if I’m between sizes? A:  Our sizes a...HOW TO USE THE SIZING CHART? WHAT ABOUT THE SIZING CHART:  HOW DO I MEASURE?  WHAT IF I’M BETWEEN SIZES? A:  OUR SIZES A WHAT ABOUT THE SIZING CHART? HOW DO I MEASURE? WHAT IF I'M BETWEEN SIZES?Read More

I got the wrong size / I lost weight and my vest no longer fits!

Customers who lose weight and need a smaller sized vest are sent one for free.  Just let us know when y...I GOT THE WRONG SIZE / I LOST WEIGHT AND MY VEST NO LONGER FITS! CUSTOMERS WHO LOSE WEIGHT AND NEED A SMALLER SIZED VEST ARE SENT ONE FOR FREE.  JUST LET US KNOW WHEN Y VEST SIZE, WEIGHT LOSS, WRONG SIZERead More

How long is shipping?

We ship via USPS Priority, 3-4 day delivery (usually 2 weeks for international orders).  An email with the tracking numb...HOW LONG IS SHIPPING? WE SHIP VIA USPS PRIORITY, 3-4 DAY DELIVERY (USUALLY 2 WEEKS FOR INTERNATIONAL ORDERS).  AN EMAIL WITH THE TRACKING NUMB DO I GET A TRACKING NUMBER?Read More

A cold pack is leaking. I received a damaged package.

We replace all damaged items for up to 1 year after purchase, so no problems there! Please ...A COLD PACK IS LEAKING. I RECEIVED A DAMAGED PACKAGE. WE REPLACE ALL DAMAGED ITEMS FOR UP TO 1 YEAR AFTER PURCHASE, SO NO PROBLEMS THERE! PLEASE Read More

Do you ship international orders?

UPDATE:  we have paused all international shipping (except for Canada) until the covid situation is under control and sh...DO YOU SHIP INTERNATIONAL ORDERS? UPDATE:  WE HAVE PAUSED ALL INTERNATIONAL SHIPPING (EXCEPT FOR CANADA) UNTIL THE COVID SITUATION IS UNDER CONTROL AND SH SHIPPINGRead More

Username or Email address are invalid.

If you’ve visited htt...USERNAME OR EMAIL ADDRESS ARE INVALID. IF YOU’VE VISITED HTT TROUBLE LOGGING INTO SITERead More

How to reset my password?

If you’re having trouble logging into either CoolFatBurner.com or Guides.CoolFatBurner.com, you may want to reset y...HOW TO RESET MY PASSWORD? IF YOU’RE HAVING TROUBLE LOGGING INTO EITHER COOLFATBURNER.COM OR GUIDES.COOLFATBURNER.COM, YOU MAY WANT TO RESET Y RESET PASSWORD, HOW TO RESET PASSWORD, ACCOUNT SETTINGSRead More

I can’t log into the website

If you’re having trouble logging into either CoolFatBurner.com or Guides.CoolFatBurner.com, you may want to reset y...I CAN’T LOG INTO THE WEBSITE IF YOU’RE HAVING TROUBLE LOGGING INTO EITHER COOLFATBURNER.COM OR GUIDES.COOLFATBURNER.COM, YOU MAY WANT TO RESET Y ACCOUNT, LOG INTO MY ACCOUNT, PASSWORDRead More

Where do I buy?

Our cool fat burner products can be bought from our store on ...WHERE DO I BUY? OUR COOL FAT BURNER PRODUCTS CAN BE BOUGHT FROM OUR STORE ON BUY COOL FAT BURNER, WHERE DO I BUY, HOW TO BUY COOL FAT BURNER, HOW TO BUY BESTRead More

Do you sell on Amazon or elsewhere?

No, the Cool Fat Burner is available exclusively from our website.  We’ve turned down offers to sell retail shortl...DO YOU SELL ON AMAZON OR ELSEWHERE? NO, THE COOL FAT BURNER IS AVAILABLE EXCLUSIVELY FROM OUR WEBSITE.  WE’VE TURNED DOWN OFFERS TO SELL RETAIL SHORTL AMAZON, EBAY, WALMARTRead More

What is your contact info?

Please email us directly at CoolFatBurner@gmail.com ...WHAT IS YOUR CONTACT INFO? PLEASE EMAIL US DIRECTLY AT COOLFATBURNER@GMAIL.COM Read More